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How do you measure the ROI of a process with FlowSharp Analytics?

FlowSharp Analytics turns every processed item into operational knowledge: time in phases, completed tasks, manual steps, executed automations, estimated costs and potential savings.

What Analytics measures:

Time — average time in phases, total throughput time, waiting times and bottlenecks by state.

Cost — estimated cost per case based on time × configured hourly rate. Comparable across periods.

Automation — percentage of tasks completed automatically vs manually. Indicates the process maturity level.

Outcomes and quality — completion rate, deviations, exceptions and blocked cases. Measures process health.

Potential saving — estimate of savings achievable by automating remaining manual tasks. Basis for automation initiatives.

Actual ROI — with the Saving Challenge contract, FlowSharp freezes a cost baseline and compares it with results measured over time. Savings are documented and verifiable.

How to use it:

  1. Configure the average hourly cost per role/team
  2. Run the real process on FlowSharp
  3. Review Analytics after the first operational weeks
  4. Identify phases with the most waiting time or highest manual cost
  5. Launch automation initiatives starting from the data

FlowSharp's principle is clear: measure before automating.

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