FlowSharp

Feature area

Security and governance you can demonstrate

The security of a process platform shows in the details: the history that cannot be rewritten, roles that can only restrict, two-step verification for administrators, retention the organization decides. FlowSharp is designed to support organizations with regulatory requirements, with concrete functions and honest language: it provides supporting tools, compliance remains the organization's responsibility.

Roles and permissions matrix
What each role can do. Illustrative diagram: labels are in Italian. Illustrative diagram, not an official screenshot. Diagram labels are in Italian.

Three problems this area solves

  • Histories that can be edited

    An audit that can be rewritten is not an audit, and the reader knows it.

  • Permissions too broad

    Generic roles give access to more processes than needed, including AI agents.

  • Data kept without a rule

    Without retention and legal hold, you keep too much or delete what was needed.

Also included in FreeDistinctiveSupports GDPRHelps with ISO 27001

Immutable history and atomic audit

Case history is write-once, protected at database level.

Critical operations succeed only if the audit is recorded; otherwise they are rolled back in the same transaction. Flow lifecycle is tracked with the exact revision that went to production.

Explore this feature in detail

The features

Also included in FreeSupports GDPRHelps with ISO 27001

Activity log

Who, when, through which channel and on what, including logins, failed attempts and two-step verification.

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The channels are interface, AI agent, engine and platform.

Technical details

  • CSV/JSON export up to 50,000 rows.
  • Retention from 30 days to 10 years per organization.
Also included in Free

Roles, folder permissions and custom roles

Four roles, folder permissions that can only restrict, and custom roles for who starts flows.

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The roles are Admin, FlowDesigner, Operator and ReadOnly. Read, write and manage permissions per flow folder, included from Optimize, can only restrict a role.

Folder permissions from Optimize.

Technical details

  • Custom roles to select who starts certain flows.
  • Sensitive fields masked for read-only users.
Also included in FreeHelps with ISO 27001

Two-step verification and sessions

Mandatory for administrators, with 10 single-use recovery codes and per-device sessions.

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After 10 failed attempts in 15 minutes access is locked. Each session can be revoked individually.

Technical details

  • Password history and a session duration cap.
Also included in FreeSupports GDPR

Configurable retention

Distinct retention for completed cases, audit, AI call log and webhook receipts.

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Completed cases have retention per flow; audit from 30 to 3,650 days.

Also included in FreeSupports GDPR

Transparent support impersonation

Support actions appear as "FlowSharp Support", with duration limits.

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During impersonation no credentials can be created.

Multi-organization and federation

Workspace switcher and federated access to another installation, instantly revocable.

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The hosting organization can revoke access at any time. The verified identity must match the invited one.

White label

Organization logo, colors and default language also on emails, notifications and AI summaries.

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The client's or firm's brand appears wherever the end user reads something from FlowSharp.

Multi-tenant for partners

Organizations isolated at query level, with quotas and features enabled per organization.

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A partner manages several clients from a single installation, each isolated from the others.

Enterprise Single Sign-On

Sign-in with the corporate identity provider (SAML / OpenID Connect).

Coming soon · Enterprise edition
Also included in Free

EU SaaS or on-premise, even air-gapped

The same product in the EU cloud or in Docker on your infrastructure, with a signed offline license.

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The signed offline license is for environments without Internet. License synchronization never sends case content. Details are on the Deployment page.

RequirementFunctions that help demonstrate itReference
Decision traceabilityGDPR, AI Act, ISO 27001
Data minimization toward AIGDPR, AI Act
Human oversightAI Act
Access controlISO 27001, GDPR
Retention and deletionGDPR

FlowSharp provides tools in support of compliance; compliance remains the organization's responsibility.

Deep dive

From requirement to function

Case history is write-once and protected at database level. Critical operations succeed only if the audit is recorded, otherwise they are rolled back in the same transaction. The activity log says who, when, through which channel and on what, including logins, failed attempts and two-step verification, with export up to 50,000 rows and retention from 30 days to 10 years.

The four roles, Admin, FlowDesigner, Operator and ReadOnly, are joined by folder permissions, from Optimize, which can only restrict, and by custom roles for who starts flows. Two-step verification is mandatory for administrators, with 10 recovery codes and per-device sessions. FlowSharp support always appears as such in the history and cannot create credentials.

For data retention, retention is distinct for completed cases, audit, AI call log and webhook receipts. Legal hold, in Enterprise, blocks retention, deletion and purge with a mandatory reason. Federation, white label and multi-tenant support partners and groups, with instantly revocable access. Enterprise Single Sign-On is coming soon. Deployment is EU SaaS or on-premise Docker, even air-gapped with a signed offline license.

For whoever must answer a client or a reviewer, the question is always the same: which function helps me demonstrate this requirement. Table in hand: for traceability you need immutable history and activity log; for minimization, Data Shield and data schema; for human oversight, fallback and start confirmation; for retention, retention settings and legal hold. Each row is a tool, not a guarantee.

On the operational side, many security choices are already in the default settings: keys have an expiry, exports are tracked, sensitive fields are masked for read-only users, and a critical action without a recorded audit is rolled back. The Admin does not have to remember to switch on prudence: they must decide where to loosen it, and every loosening leaves a trace that can be read back.

Related use cases

Related areas

Frequently asked questions

Does FlowSharp make me compliant with GDPR and the AI Act?

No: it provides supporting tools, such as audit, retention and human oversight. Compliance remains the organization's responsibility.

Is Single Sign-On available?

It is coming soon for the Enterprise edition. Today access uses credentials with two-step verification.

Can it be installed on-premise?

Yes, in Docker, even without Internet with a signed offline license. The Deployment page has the details.

Who can force a case?

Only the Admin, with a tracked reason.

Which functions help demonstrate human oversight?

Human fallback, start confirmation and history with a declared actor: they help demonstrate who decided and when.

Not sure what your process is worth? Measure it first.